Frequently Asked Questions
- Penalty or interest charges related to current 2020-year taxes, water charges and accounts receivable;
- Non-sufficient funds (NSF) fee charged by the Town for any returned items;
- Penalty or interest charges related to parking tickets from March 15 to June 30;
- Expired permit parking passes; and,
- No penalty for opting out or taking a pause from the pre-authorized payment program.
- Coordinating recommendations and measures to support business and resident relief efforts
- Identifying and assessing required support, stimulus and recovery measures
- Collaborating with the Regional Economic Rapid Response Team (ERRT) across Niagara to provide assistance to those businesses impacted by COVID-19
Can I still make a payment to the Town?
Yes. As always, online payments can be made through individual bank providers and received via the Town’s drop box located outside the Main Administration Building at 1593 Four Mile Creek Road, Virgil.
Pre-Authorized Payment (PAP) Plans are also available for property tax payments. For more information on signing up for PAP, please contact Donna Lake at 905-468-3266 ext. 230.
I’m concerned about the financial impact COVID-19 is going to have on me and my family. Is there anything the Town can do to alleviate the financial strain?
As of Tuesday, March 25, 2020, the following will be waived until June 30, 2020:
Additionally, Town Council and Staff are working to identify immediate and long-term actions to support local businesses, workers, and residents. Initiatives include:
How is NOTL Hydro responding to this health crisis? Can my rates be altered?
Click here for updates from NOTL Hydro.
Is the Municipal Property Assessment Corporation (MPAC) continuing to assess the value of properties?
The Ontario Government has indicated that property assessments for the 2021 property tax year will continue to be based on the fully phased-in January 1, 2016, current values. This means your property assessment for the 2021 property tax year will be the same as the 2020 tax year unless there have been changes to your property.
Click here to view MPAC's 2020 assessment update.