Recovery Support for Local Businesses

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Mandatory Mask or Face Covering Requirements
Click here for details.
Click here to read a Message from Lord Mayor Disero to Local Businesses.
Click here to access the new NOTL Mandatory Mask or Face Covering Poster

A-Frame Sign Pilot Program
Click here for more information and to apply.

Food & Drink Establishments: A COVID-19 Education Package
Click here to access the document.
This package is fluid. Please check this link regularly for the most up to date version of the document.

Temporary Outdoor Patio Expansions
Click here for more information.

There is no doubt that Niagara-on-the-Lake's tourism industry and business community has been significantly impacted by the COVID-19 pandemic. As we cautiously respond to Stage 3 of recovery, we look to the future with hope and are committed to ensuring that these impacts will not have a permanent, negative effect.

Business owners are valued contributors to the Town's local economy and essential to the community's vibrancy and growth. Now, more than ever, it's important for everyone to support local businesses. The Town is committed to working with the Niagara-on-the-Lake Chamber of Commerce to ensure the safe reopening of businesses and will continue to offer support in response to Provincial regulations.

LOCAL BUSINESS OWNERS: See below for a list of important resources for financial relief:

Mandatory Mask or Face Covering Requirements
Click here for details.
Click here to read a Message from Lord Mayor Disero to Local Businesses.
Click here to access the new NOTL Mandatory Mask or Face Covering Poster

A-Frame Sign Pilot Program
Click here for more information and to apply.

Food & Drink Establishments: A COVID-19 Education Package
Click here to access the document.
This package is fluid. Please check this link regularly for the most up to date version of the document.

Temporary Outdoor Patio Expansions
Click here for more information.

There is no doubt that Niagara-on-the-Lake's tourism industry and business community has been significantly impacted by the COVID-19 pandemic. As we cautiously respond to Stage 3 of recovery, we look to the future with hope and are committed to ensuring that these impacts will not have a permanent, negative effect.

Business owners are valued contributors to the Town's local economy and essential to the community's vibrancy and growth. Now, more than ever, it's important for everyone to support local businesses. The Town is committed to working with the Niagara-on-the-Lake Chamber of Commerce to ensure the safe reopening of businesses and will continue to offer support in response to Provincial regulations.

LOCAL BUSINESS OWNERS: See below for a list of important resources for financial relief:

  • 21 Ways to Support Local Businesses

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    03 Jun 2020
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    1. Write a positive online review

    This is a good time to finally get around to reviewing your favourite local business on Facebook, Google, Trip Advisor, etc. Good reviews can give businesses a big credibility boost and are an easy, free way to show your favourite small businesses that you support them.

    2. Pre-pay for future appointments

    If you have the means to do so, offer to pre-pay for future appointments with your regular service providers. While social distancing prevents you from going to get your hair coloured, attending music lessons, and so on, pre-paying for your next appointment can be a big help to small businesses during this time.

    3. Skip the refund and take a rain cheque!

    If you paid in advance for an event, a class, or a service, consider taking credit for the future instead of asking for a refund. These businesses will appreciate not needing to issue so many refunds right now.

    4. Show gratitude

    Keep morale up by thanking grocery, pharmacy or healthcare workers and truck drivers (to name a few) to let them know that you appreciate their hard work. Thank a local business or a front line worker to show your gratitude.

    5. Purchase a gift card to use later

    When business in Niagara-on-the-Lake is operating normally again, you’ll be back to visit your favourite restaurants, shops, and other local businesses. Purchasing gift cards online or by phone for future use is a great way to help out now. Contact a local business and inquire about the options they have available.

    6. Subscribe to a local business' e-newsletter

    Receiving e-newsletters from local businesses is a great way to stay up-to-date on their offers, products, knowledge, and more.

    7. Shop locally online

    Local shops and vendors may have closed their (physical) doors, but many still run online shops. Look for them on social media or check the business's website for links to their online marketplace.

    8. Order local food for delivery or takeout

    Many restaurants are now offering takeout even as they close their dining rooms. Support these local eateries by getting your food or drinks to-go and enjoying it at home.

    9. Reach out to a small business owner

    Take a moment to reach out to a small business owner and check in to see what you can do to support them – let’s take care of each other.

    10. Post your favourite local product

    Take a photo of your favourite product to purchase locally and post it to your social media accounts.

    11. Participate in a virtual class

    People who work in training or professional development are finding creative ways to move their instruction online. Attend an online fitness class, paint night, or concert with a local business.

    12. Outfit your new workspace

    Working from home? Have supplies delivered to your doorstep – support a local business while making your new workspace more functional.

    13. Shop over the phone

    Many businesses are accepting orders and payment over the telephone, so pick up the phone and make an inquiry to your favourite local retailer, restaurant, and service providers! Some are even offering delivery or front door pick up.

    14. Tag a friend in a post from your favourite local business

    This will help local businesses to reach future customers and gain more exposure.

    15. Plan a future outing

    Create a list of places and businesses you'd like to visit in Niagara-on-the-Lake. Share your list online and make plans to go with friends when it is safe to do so!

    16. Don't cancel

    If you have the means to do so, keep paying your memberships and subscriptions even if they’ve been temporarily suspended. Our local businesses need us more than ever!

    17. Commit to future work

    While you may not be able to start that home renovation project right now, your contractor will appreciate you committing to future projects. Lake of Bays is home to many quality builders and experienced crews.

    18. Share a post from your favourite local business

    Help your favourite businesses reach a broader audience by liking and sharing their information on social media.

    19. Add photos to a Google business listing

    According to Google, businesses with photos receive 35% more clicks through to their websites than businesses that don't have photos. Share your experiences by adding your favourite photos of local businesses and products to help drive traffic to their websites.

    20. Donate to local non-profits

    Donate online or by telephone - they need us now more than ever.

    21. Get your holiday shopping done (extra) early

    When business is operating normally again, shop locally and shop early for the holidays this year.