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Community Engagement Plan – Community Survey

The Town of Niagara-on-the-Lake regularly engages with residents, businesses, community groups, and interest holders to gather input on municipal projects, plans, services, and decisions. Community engagement helps the Town understand local priorities, identify opportunities and concerns, and make more informed decisions that reflect the needs and expectations of the community.

The Town is currently developing a Community Engagement Charter and Community Engagement Plan to formalize how engagement is planned, delivered, communicated, and reported. The Charter will outline the Town’s overall commitment and principles for community engagement, while the Plan will provide practical guidance on engagement tools, processes, roles, and expectations.

We want to hear from the Niagara-on-the-Lake community to better understand your experiences with Town-led engagement, how you prefer to participate, what barriers may prevent participation, and how the Town can better communicate how public feedback is considered. 

Your input, which will take about 10 minutes to provide, will help inform the development of the Community Engagement Charter and Plan.

This community survey will be open until August 4. All survey responses will remain confidential and anonymous. Results will only be shared and/or published in summarized form.

We thank you in advance for your participation.

If you require accommodation to participate, please email communications@notl.com

Demographics and Connection to Niagara-on-the-Lake

1.  

What best describes your connection to the area? Please select all that apply.

2.  

Please identify the community in which you live, work, or most identify with:

3.  

Please identify how long you have been a part of the Niagara-on-the-Lake community.

4.  

Which age category do you fall within?

Current Awareness and Experience 

5.  

Have you participated in community engagement activities in Niagara-on-the-Lake in the past 24 months?

6.  

If yes, what types of community engagement activities have you participated in? Please select all that apply.

7.  

If you have not participated, what are the main reasons why? Please select all that apply.

8.  

How do you usually find out about Town community engagement opportunities? Please select all that apply.

9.  

Which Town engagement tools or channels have you heard of or used? Please select all that apply.

Effectiveness, Preferences, and Future Improvements

10.  

Please indicate the extent to which you agree or disagree with the following statements about the Town’s community engagement activities.

I know where to find information about engagement opportunities.
Engagement opportunities are promoted by the Town with enough advance notice.
The Town provides clear information about the purpose of engagement activities.
Engagement activities are accessible and convenient for community members.
Engagement questions are clear and easy to understand.
The Town provides different ways for people to participate.
Engagement opportunities reach different communities across Niagara-on-the-Lake.
I understand how public feedback is considered in Town decisions.
The Town does a good job reporting back on what was heard.
11.  

Which features of how the Town engages with the community are most important to you? Please rank from most important (1) to least important (4).

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12.  

What format of engagement do you prefer?

13.  

What would make you more likely to participate in available engagement opportunities? Please select up to three.

14.  

For which types of Town projects or decisions do you think community engagement is most important? Please select all that apply.

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