Niagara-on-the-Lake Comprehensive Parking Study - Residents & Visitors Survey

The Town of Niagara-on-the-Lake has retained LEA Consulting Ltd. to complete a Comprehensive Parking Study to address a range of opportunities across its five (5) urban areas: Old Town, Virgil, Glendale, Queenston, and St. Davids. The study will assess parking needs in the Town to improve how parking is delivered and managed over the long term and to determine whether the current municipal parking supply is appropriate.

This online survey seeks input from residents and visitors to better understand the current parking conditions and experiences across the Town. A separate survey has been provided for local business owners and employees. The purpose of this survey is to identify parking issues and concerns pertaining to local residents and visitors to improve future parking operations and better serve the needs of the local community.

Your input is important to us! Please fill out the online survey to provide your feedback. The survey will remain open until September 30, 2026.

General Information

Which of the following options best describes you?

Resident

Visitor

Other (please specify)

Parking Conditions (Niagara-on-the-Lake)

Have you experienced parking challenges in the Town of Niagara-on-the-Lake?

Yes

Have you experienced parking issues related to overflow parking to residential neighbourhoods? If yes, please indicate where. Please select all that apply.

Old Town

Virgil

Glendale

Queenston

St. Davids

I have not experienced parking challenges related to overflow parking to residential neighbourhoods.

Other (please specify)

Please leave specific details regarding certain areas, streets, etc. in relation to the question above.

Maximum 255 characters

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The Town limits on-street parking in urban areas to a maximum of 12 hours, unless otherwise posted. Are you satisfied with this limit?

Yes, I think it should remain the same.

No, I think it should be lengthened.

No, I think it should be shortened.

Not sure

Please leave specific details regarding certain areas, streets, etc. in relation to the question above.

Maximum 255 characters

0/255

How would you rate current parking enforcement efforts in Niagara-on-the-Lake?

Excellent

Good

Fair

Poor

Not sure

If you would like to see stronger enforcement, please select all of the areas you would like to see stronger parking enforcement.

Old Town

Virgil

Glendale

Queenston

St. Davids

Enforcement is appropriate in all areas.

Other (please specify)

Parking Conditions (Old Town)

How often do you visit Old Town?

I live in Old Town.

Daily

Very often (several times a week)

Somewhat often (1-2 times a week)

Occasionally (1-2 times a month)

Not often (once every few months)

Other (please specify)

10.

How do you typically get to Old Town?

Vehicle

Active transportation (walking, cycling, etc.)

Local transit/micro-transit

11.

Where do you typically park in Old Town?

Public, on-street parking

Public, off-street parking (municipal parking lots)

Private lots

Other (please specify)

12.

Do you ever have trouble finding a parking space in Old Town?

Yes, often

Yes, sometimes

13.

Have you ever been deterred from visiting Old Town due to a lack of parking options or parking availability?

Yes

14.

How long do you typically park your car when visiting Old Town?

Less than 1 hour

1-2 hours

2-3 hours

4-5 hours

6+ hours

15.

What is the maximum distance you would be willing to walk from your car to your destination in Old Town?

Less than 1 minute walk

2-3 minute walk

4-5 minute walk

Other (please specify)

16.

Are the current on-street parking time limits in Old Town (typically 4-hour or 8-hour limits, depending on location) sufficient for your parking needs?

Yes, I never need to park longer than the posted time limit

Yes, I rarely need to park longer than the posted time limit

No, I occasionally need to park longer than the posted time limit

No, I often need to park longer than the posted time limit

Not applicable – I do not typically park on-street in Old Town

Not sure

Other (please specify)

17.

Do you have any mobility challenges that would require you to park close to your destination?

Yes, and I have an accessible parking permit

Yes, and I do not have an accessible parking permit

18.

How would you rate the availability and location of accessible parking spaces in Old Town?

Excellent – Accessible parking is usually available and conveniently located

Good – Accessible parking is generally available but could be improved

Fair – Accessible parking is sometimes difficult to find or not ideally located

Poor – Accessible parking is often unavailable or inconveniently located

Not sure

19.

Have you used the Old Town shuttle service?

Yes

20.

Have you experienced issues with the current parking payment system? Please select all that apply.

Yes, with Honk Mobile

Yes, with ParkedIn

Yes, with the machines themselves

No, I have not experienced any issues.

Other (please specify)

21.

Does the cost of on-street or off-street parking affect how often you visit Old Town?

Yes, I visit less often

No, it does not affect how often I visit

Not sure

Overnight Parking & Permit Parking

22.

If offered, would you consider purchasing an overnight on- and off-street parking permit within the Town?

Yes

23.

A yearly Niagara-on-the-Lake Resident Parking Permit (Old Town Permit) is available for residents. The annual fee is $40 per vehicle for up to 3 hours of parking at any paid parking area. Do you utilize this parking permit?

Yes

24.

A yearly Niagara-on-the-Green (NOTG) Resident Parking Permit is available for residents of Niagara-on-the-Green. The fee is $35 per household for weekday parking between 8:00 a.m. and 5:00 p.m., September 1 to April 30, on designated streets within NOTG. Do you utilize this parking permit?

Yes

Parking at Special Events

25.

If you experience parking challenges during festivals or events, please select which areas you experience challenges in.

Old Town

Virgil

Queenston

Glendale

St. Davids

I don't experience any challenges.

Other (please specify)

26.

Would you be willing to park in a designated off-site parking lot outside of Old Town and take a shuttle to your destination if it offered a lower parking rate?

Yes

Not sure

Suggestions for Improvement

27.

What specific parking issues would you like the Comprehensive Parking Study to assess further or potentially address?

Maximum 5,000 characters

0/5,000